Saturday, September 28, 2013

HDX Kindle Fire: Amazon revolutionized video customer service - t3n Magazine

amazon kindle fire games hdx HDX Kindle Fire: New Amazon Tablet offers better display and better performance. (Photo: Amazon)

Amazon Kindle Fire HDX: Both tablets provide higher pixel density than the previous

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With the two Kindle Fire tablets HDX successors of the Fire HD series were presented. While the screen sizes of 7 inches or 8.9 correspond to those of the respective predecessors, it has clearly screwed to the pixel density. The 7-inch model now offers a resolution of 1,920 x 1,200 pixels, while the larger version of the tablet brings a resolution of 2560 times 1600 pixels. This corresponds to a pixel density of 323 or 339 pixels per inch.

was also improves the performance of the devices. This is mainly due clocked at 2.2 gigahertz Snapdragon processor from Qualcomm makes 800. He is supported by an Adreno 330 GPU and two gigabytes of memory. With this equipment and graphically elaborate tablet games should not be a problem. The 7-inch model offers an HD-capable front camera, while in addition a rear 8-megapixel camera is built into the 8.9-inch tablet.

kindlefire hdx child lock HDX Amazon Kindle Fire: Over Mayday function to build connection to the live video service. (Photo: Amazon)

Kindle Fire HDX: “Mojito” brings live support on your tablet

the Kindle Fire is Amazon’s Fire HDX OS in version 3.0. Under the sympathetic codenamed “Mojito” is a customized version of Android 4.2 hides. A welcome change in the user interface now allows an alternative grid view of the installed content. Who could do with Amazon’s Carousel view never much should be happy about this new feature.

Another exciting feature of Fire OS 3.0 is probably less exciting from a technical as from an organizational perspective. The Mayday function is to get users to push a customer service representative via video chat on the screen. This should, at least in the USA, are available every day of the year around the clock. They have – and at this point it might be frightening for the one or other users – full access to the tablet. How can they solve the same problems occurring either yourself, or tell the user exactly what he must do. For this, the customer service representative can also, for example, draw on the screen the user to highlight about a button.

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HDX Kindle Fire: Amazon revised design of the tablets

Compared to its predecessors was also screwed something in the design. Especially the larger tablet has thereby lost much weight. Even the power button and the volume controls were moved to the back of the unit. There is also the so-called origami cover. This allows the tablet up upright.

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The two tablets are available with 16, 32 or 64 gigabytes of internal memory, and optionally with or without 4G support. The units are in the USA from the 7th November 2013 be available. The prices in the United States start at 229 U.S. Dollars for the smaller Kindle Fire HDX or at 379 U.S. Dollars for the larger tablet. Prices and availability for the German market are not known.

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